Support

Stuck, or something's not working? Just write to us.

support@gramai.dev

Getting an API key (Own key only)

Free, Basic and Pro need no key at all, since they run on ours. On the Own key plan you paste a key from the provider you pick into the options page. Here is where to get one:

Frequently asked

The Gramai menu item does nothing

Select some text first. The menu items only act on the text you've highlighted, so right-clicking without a selection won't do anything.

It doesn't work in Google Docs

Google Docs draws its text on a canvas instead of in editable HTML, so Gramai can't read or replace a selection there. It's a known limitation, and we have no workaround for it right now.

Nothing happens in Safari

Safari hands out website access one site at a time. Go to Safari → Settings → Extensions → Gramai and allow the site you're on, or choose "Always Allow on Every Website". Until a site is allowed, the Gramai menu item does nothing there.

My selection was too long

Free and Basic handle up to 3,000 characters per action, and Pro and Own key handle up to 8,000. Pick a shorter passage, or fix it in a few smaller pieces.

I've used up my 10 free actions

The 10 free actions are counted once per installation and don't reset. To keep going, pick a plan on the pricing page. Basic and Pro still need no API key of your own, and Own key is a one-time payment that runs on your own provider key.